Skin allergy/patch test

All chemical services (list these services) require a skin test 24–48 hours minimum before your hair appointment to make sure you won't have any reaction to our products. Book your test if you are a:

• New customer

• Returning customer who hasn’t had our colour or any other chemical services within 6 months

• If anything changes, such as pregnancy, change in medication, etc.

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Please ensure you have booked this prior to your appointment or we will have to turn you away on the day and deposits will not be refunded.

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Thank you – we can't wait to welcome you!

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Booking your compulsory patch test

Consultations and skin tests must be booked at least 24 hours before a colour service appointment for the client's first colour service at our studio. Book your compulsory patch test using the link below.

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We are committed to giving you the best experience at our studio. As a promise to us, there is a 50% booking fee which is deducted at the end of your appointment.

 

Cancellations/Late arrivals

If you need to cancel, please let us know 72 hours (3 days) before your appointment. We'll do our best to set up a better slot for you, no questions asked.

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If you cancel within 72 hours, your deposit will be non-refundable.

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Please call and let us know if you think you will be late. A 10-minute grace period is permitted. Anything later will result in a cancellation or treatment reduction.

 

Cancellations under these circumstances and no-shows will be charged at the full price of the service.